Customers Reviews

William Fong
William Fong
09:36 16 Jun 20
Very efficient team of experienced plumbers. Fixed my problem leak at the bathroom within a day. Well done :)👍
Steven Tan Heng Chai
Steven Tan Heng Chai
09:28 12 Jun 20
10 out of 10, no less! Bought some sanitary ware from Crizto. The service was great with excellent product quality. Very impress with the workmanship when the staff were doing up the piping. Good job Crizto!
Andre Barlian
Andre Barlian
04:17 27 May 20
Crizto's plumbers came by this morning to inspect on a leakage in my kitchen ceiling. They were very courteous, kind and professional.
Linda Chong
Linda Chong
07:48 15 May 20
5 stars. just had emergency job clearing choked kitchen pipe. technicians were very thorough and polite 👍
Hans Tromp Jr
Hans Tromp Jr
07:00 16 Mar 20
Had an underground leak on the premisses while travelling overseas. So had to communicate with Mr Amos via mostly via phone/mail to settle the matter. I absolutely recommend Crizto for all your plumbing work! They did a fantastic job and kept me updated at every stage with photos and videos of the process. It was a massive job requiring lots of hacking, digging, rerouting etc. It was all done in a very professional manner. Even during and after the job the whole area was cleaned thoroughly. Thank you for job well done! Highly recommended! 👍👍👍
Meiling Tan
Meiling Tan
11:54 18 Feb 20
I moved into a brand new place last year. Unbeknownst to me, the plumbers from the developer's side had done a really shoddy job installing the piping in my hallway bathroom.After 6 months of regular use, I discovered that the exit pipe was leaking wastewater into the laminate cabinet and onto the floor. Not fun.I called Crizto on the recommendation of a friend. After I sent them photos of the problem, they made arrangements for a site visit. They were able to send someone down the very next day (which I'm thankful for -- having one bathroom out of commission was very inconvenient).It turns out that when the developers installed the plumbing under the sink, they'd shoved a smaller pipe into the larger pipe protruding from the wall (meant to let out the wastewater from the sink), and then loosely connected the two using a silicone sealant. The proper method is to use a converter to secure the smaller pipe tightly into the larger pipe: using silicone to seal the gap is one of the worst methods for waterproofing. It's like putting sticky tape on a punctured tire -- it will only work for a short while.The pipes had also been installed slanted downwards, with wastewater flowing *away* from the exit pipe (the exact opposite of what you want). The wastewater ended up flowing into the cup-shaped trap and staying there.Crizto redid the joints using PVC piping and a rubber sealer. He also corrected the angle of the pipe by slanting it the other way so water would flow out smoothly.Prices were very reasonable. The job took about an hour, and he also helped me check the other bathroom (since I'd begun to question the workmanship of all the plumbing in the house). Thankfully, the other bathroom was OK.Overall, I'd recommend Crizto if you want the job done well - no shortcuts.
Allan Foong
Allan Foong
10:16 22 Nov 19
Good knowledge and excellent service 👍🏻. Solved my hot water issues that has been there for years... 👏🏻👏🏻👏🏻
Marvin Khoo
Marvin Khoo
04:01 11 Oct 19
Amazing workmanship and service!A few months ago my home received an unusually high water bill.. we called the Singapore Plumbing Society to engage someone to help fix the problem. A few hours later, Amos from Crizto shows up.. for those who need an English speaking plumber, Amos is your man!Crizto managed to fix our leak (which was under our driveway) within just a couple of days.. their workmanship is superb.On to the next project..We recently did some light addition and alteration to an apartment.. if you are dreading engaging a separate contractor for flooring, painting, cleaning etc, Crizto is also the company to look for! Amos took care of everything!Special mention must go to their on site project manager Michael and his team.. they are the most patient and dedicated workers I have ever come across in Singapore.. they were happy to fix every small issue, and did so with a smile..Besides the great workmanship, I would recommend Crizto mainly because of their work ethic.. Unlike most contractors, they were never late, and are always responsive to messages and calls.Need plumbing work or more? Call Crizto!!
Jim Koh
Jim Koh
07:45 30 Aug 19
Quick & efficient service. Excellent response and problem solving. Fair service charge. Highly recommended!
Lee Cheng Huat
Lee Cheng Huat
08:52 19 Mar 19
Staff attitude and workmanship is very good. Thanks
Aaron Ng
Aaron Ng
11:56 16 Mar 19
Reasonable pricing. Good & Fast Installation services provide. Thumbs up...
Max Ng
Max Ng
15:40 12 Feb 19
Quality products with reasonable pricing. Happy with the after sales service also. Would recommend.
Mohamed Kamrul Amin
Mohamed Kamrul Amin
10:27 29 Jan 19
Greatest appreciation to Jes and Amos. perfect customer service. Both of them went the extra mile to assist and solve my problems when I was installing the seat cover on my own. Amos was literally guiding me thru the entire process by calling me from his mobile phone and exchange of pictures for pictorial guidance was greatly appreciated. Crizto, you have a great team and their selflessness is commendable!
James Lee
James Lee
05:35 15 Jun 16
Tanjiajie JJ
Tanjiajie JJ
04:55 12 Dec 15
William Chng
William Chng
12:29 12 Mar 14
Anthony Phua
Anthony Phua
14:41 27 Nov 13
Ball
Ball
16:29 08 Sep 13
Qi Wen
Qi Wen
05:25 17 Jul 13
Siti Hidayah Hassan
Siti Hidayah Hassan
10:40 29 Sep 13
Taz Ringo
Taz Ringo
03:29 06 Sep 13
Emilyn Ang
Emilyn Ang
05:40 15 Feb 20
Pros: they are very responsive and came within the day. They also wore face masks which is helpful during this time. Cons: they are very overpriced. PUB gave me Plumbers association and NTUC number. They referred Crizto as our plumber didn’t have the device to check concealed pipe. We paid $1500 for exposed stainless steel piping in 1 toilet, and $275 for each toilet bowl replacement. Total was $2,050. I wasn’t in - my elderly parents just said yes and got it done. I was shocked so then I checked market prices. Got 2x quotes from other plumbers for the same job - sent them the pics and what Crizto said was done (exposed stainless steel pipe replacement, PUB submission etc). One quoted $700, another $1000 for the same job. Toilet bowl price was reasonable. I gave feedback to Critzo and they called back, explained our pipes were very old so needed changing, stainless steel more expensive, but despite this, I still feel they overcharged by quite a bit. The other quotes can’t be off by so much and one even more than double the competitors. So for this reason, I wouldn’t recommend them.
Zai Yah Hou
Zai Yah Hou
12:26 26 Feb 19
63303 kitchen sink mixer start to have problem exactly pass one year.https://crizto.com/shop/faucet/ctm-63303-c/
Ies Man
Ies Man
05:02 05 Nov 18
Went to their showroom at Tampines North. There was noone ard so I spent 5mins browsing on my own after which I went into their adjacent office and said hello. There were 2 ladies inside there. One of them glanced at me and went back about her stuff. The other didn't even turn. Thinking they will come out to tend to me, I returned to the showroom. And browsed for another 5mins. Still nobody came. I went to their adjacent office again and forced a conversation with one of the ladies and was informed their store an went for lunch and they cannot retrieve any products.I can understand lunch hours. But i do not understand how a business completely ignores their customers when spoken to. Almost to the point that I seem non existent. Will not come here again.
Belinda Charles
Belinda Charles
03:22 22 Jul 20
My toilet bowl was leaking. It didn’t help that it was one of those that are built-in and tiled up to appear sleekly fitting into the bathroom. Crizto was able still to detect the source of the leak. While I had to replace the whole WC because of its previously built-in set-up, Crizto did it not just efficiently but also very neatly. Amos and his fellow worker were organised and well prepared. By the time they finished, the bathroom was cleared of all debris. A very good job indeed.
Denise
Denise
09:07 30 Jun 20
Aside from the clean showroom, I would really like to commend Mr Amos Phua on his service as a NinjaVan returns vendor (not sure if i got that right haha). I had troubles attempting to return my package, and he patiently explained to me the process of returns, which required this and that, he even printed out the necessary documents required for the return. Overall I'm very satisfied with Mr Phua's efficiency and helpfulness in this. Seeing that he is so keen to help me with such a small matter, I have no doubt that Mr Phua is certainly competent in his profession. Thank you again Mr Phua, I wish you all the best in your business.
TAC Group
TAC Group
08:45 13 Jun 20
10 out of 10, no less! Bought some sanitary ware from Crizto. The service was great with excellent product quality. Very impress with the workmanship when the staff were doing up the piping. Good job Crizto!
oojo23
oojo23
09:50 06 May 20
If you ever need help with plumbing problems, don’t hesitate to call Amos Phua Chin Teck of Crizto Singapore Pte Ltd. He is not just a licensed plumber, he is personable and very professional! He works with efficiency and decisiveness. He knows what to do, like an expert should. Not only is he very knowledgeable in his field, he is willing to share information and give advice to his client, the end user without any obligation. He is very observant and can preempt an issue, giving the end user a good leeway to control a problem before it escalates, as in the case of my leaking underground pipe and other pond matters.I fully recommend Amos of Crizto Singapore Pte Ltd to any home owner with a plumbing problem. Your problem will be promptly tackled with a happy ending.👍
SKYDEN LOK
SKYDEN LOK
13:38 21 Feb 20
Meiling Tan
Meiling Tan
12:06 18 Feb 20
I moved into a recently-built condo in the Central East last year. Unbeknownst to me, the plumbers from the developer's side had done a really shoddy job installing the piping in my hallway bathroom.After 6 months of regular use, I discovered that the exit pipe was leaking wastewater into the laminate cabinet and onto the floor. Not fun.I called Crizto on the recommendation of a friend. After I sent them photos of the problem, they made arrangements for a site visit. They were able to send someone down the very next day (which I'm thankful for -- having one bathroom out of commission was very inconvenient).It turns out that when the developers installed the plumbing under the sink, they'd shoved a smaller pipe into the larger pipe protruding from the wall (meant to let out the wastewater from the sink) and then loosely connected the two using a silicone sealant. The proper method is to use a converter to secure the smaller pipe tightly onto the larger pipe: using silicone to seal the gap is one of the worst methods for waterproofing. It's like putting sticky tape on a punctured tire -- it will only hold for a short while.The pipes had also been installed slanting in the wrong direction, with wastewater flowing back towards the sink trap and not away from it (the exact opposite of what you want).Crizto redid the joints using PVC piping and a rubber sealer. He also corrected the angle of the pipe by slanting it the other way so water would flow out smoothly.Prices were very reasonable. The job took about an hour, and he also helped me check the other bathroom (since I'd begun to question the workmanship of all the plumbing in the house). Thankfully, the other bathroom was OK.Overall, I'd recommend Crizto if you want the job done well - no shortcuts. And hopefully this will help other Central East residents who may have had the same developer 🙂
Lee Lye Wen
Lee Lye Wen
03:13 25 Jan 20
Came home to a broken underground water pipe but Crizto did an amazing job in fixing the pipes, without any issues, hassle-free. Service was efficient and Amos also helped me with other minor repairs in the house. I would definitely recommend his services!
Tels Glob
Tels Glob
16:23 16 Jan 20
This is a home owner in Sengkang.Amos, the owner of Crizto, has demonstrated great understanding of plumbing solutions available, and he readily shared his experience of resolving similar challenges elsewhere during our initial discussions.As part of the project delivery process, his actions have proven that Crizto is indeed serious about achieving high customer satisfaction.
Marvin Khoo
Marvin Khoo
04:01 11 Oct 19
Amazing workmanship and service!A few months ago my home received an unusually high water bill.. we called the Singapore Plumbing Society to engage someone to help fix the problem. A few hours later, Amos from Crizto shows up.. for those who need an English speaking plumber, Amos is your man!Crizto managed to fix our leak (which was under our driveway) within just a couple of days.. their workmanship is superb.On to the next project..We recently did some light addition and alteration to an apartment.. if you are dreading engaging a separate contractor for flooring, painting, cleaning etc, Crizto is also the company to look for! Amos took care of everything!Special mention must go to their on site project manager Michael and his team.. they are the most patient and dedicated workers I have ever come across in Singapore.. they were happy to fix every small issue, and did so with a smile..Besides the great workmanship, I would recommend Crizto mainly because of their work ethic.. Unlike most contractors, they were never late, and are always responsive to messages and calls.Need plumbing work or more? Call Crizto!!
Moses Largado
Moses Largado
04:46 23 Aug 19
Would give 6 stars if possible.We've been suffering abnormally high water bills for months but we struggled to find the leak (turns out to be a concealed pipe beneath a garden wall.) I first tried calling a few plumbers I found on google, but either their quotes sounded high or when I asked about certain technical aspects they sounded annoyed and brushed off my questions.I called PUB and was referred to the Singapore Plumbing Society, after a quick call with them, I was put in touch with Crizto. The team led by Mr. Amos went above and beyond my expectations. In all they replaced over 6m of concealed water piping and various fixtures.When it comes to home DIY, my friends always ask for my help. I'm the kind that would prefer using S$200 to buy a new power tool and fix something myself rather than calling a contractor. Things like renovating a kitchen, tile work, washroom fittings, lighting, and storage water heaters I can generally handle on my own. But in the last 14 years, whenever I've engaged a contractor, I've been mostly disappointed. Workmanship and 'craft'manship is often below that which you would see in the US, Canada or Europe; where many take pride in their craft, skills and the value they bring to their customers. Many times I've felt frustrated by the lack of attention to detail and the conscientiousness to treat the project as if it were their own home.I can not overstate how impressed I am with Mr. Amos and the team from Crizto. I felt like they treated my home as their own and went above and beyond what was expected and also what was 'quoted.' They took time to properly assess the problem and make sure that all my existing fixtures were not damaged in the process. Mr. Amos is the most hands-on boss I've met so far; throughout the job he was constantly involved in the labour and engaging his team to pay attention to the details. They provided me with an elegant solution that prioritised longevity, even at the cost of additional material (piping elbows, reducers and brackets); not once did he bring up the topic of adjusting the original quotation. I was genuinely surprised. To be honest, when I saw the work that they were doing, I quickly went to pay the remaining balance over paylah, out of fear that they would ask for more money at the end of the job and I wanted a stronger position to bargain from. On top of all this, they even helped me replace the riveted hinges on my water meter compartment door, and used extra cement to help me re-tile some loose tiles on the top of my wall. I offered Mr.Amos a washer from my toolbox to replace the handle of the compartment door, and he had the conscientiousness to check if it was stainless steel to avoid corrosion . Mr.Amos also entertained all my questions, even the ones that seemed to annoy the other contractors (questions about galvanic or electrolytic corrosion when using two different metals in a water piping system...yes I'm one of 'those' guys.)After all was done, I paid only what was originally quoted. Which, I might add, was the lowest of all the quotations I was given by the other companies. I sincerely hope Crizto and Mr.Amos thrive and continue to raise the bar of contractor work in Singapore. I know its a long review, but I hope it helps anyone looking for a solutions provider with a spirit of excellence.
Ken Loke
Ken Loke
09:02 31 Jul 19
Just to share a sincere appreciation to the Crizto Team. Excellent Job!!! If you are looking for a water leak surgeon, Crizto are the right people. I had a leak buried in concrete in my house. I can hear water flow but cannot see. My regular plumber seems lost. Don't know what to do.I contacted PUB. PUB said they don't do leak detection anymore, please contact "Singapore Plumbing Society" ...[alamak!]. Lucky Cizto Boss Amos picked up. They came on that same day. Use high tech listening equipment. Located the leak. Knew where the regular risers was. Next day started work. Navigated a new pipe around the garden and into the riser. Removed grass and wooden decking. Operated carefully on the concrete. Clinically cutting open the concrete riser. Enough to seal and re connect. Then replaced and reinstated the grass, wooden deck and seal the concrete. Amazing job in less than 8 hours. Next day did the finishing to bury the by pass pipe. Change my gate valve and called in the PUB guy. I am impressed. Plus next day gave me a line drawing and a report and told me I can claim water leak from PUB. Also some extra work they did like welding the manhole and etc, I am speechless. Thank you Crizto, Thank you Amos and his men. Truely recommended license plumber.
Steven Tan
Steven Tan
09:38 02 Nov 18
Louis Ang
Louis Ang
09:34 13 Sep 18