Thank you for having taken your time to provide us with your valuable feedback relating to your experience with us. we are sincerely concerned and apologise that we fell short on your expectations in some area.
Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of our services offered to all our customers.
Looking forward to see you again in the near future.
i contacted the phone number given in there website. And i was surprise to know there price is much higher to direct customer than they sell product in Q0010 or Lazada website. when i ask the reason behind the price different the answer was “Q0010 or lazada pricing will be different, those pricing is specially for Q0010 or lazada customer”. and they don’t less a penny for Cirzto direct customer. – funny world anyway i request everyone to check the product price online before purchasing direct with them.
~ Yusuff Basha
Customer feedback via Google Review on 23-08-2019
Boss is nice and friendly. His plumbers too. Would have given 5 stars if not for faulty products installed (WC and bidet holder) plus finishing workmanship carelessness. The plumbers came to replace the faulty products with good working ones subsequently over 4 trips, by 3 different persons.
~ KS Lee
Customer feedback via Google Review on 30-01-2019
Went to their showroom at Tampines North. There was noone ard so I spent 5mins browsing on my own after which I went into their adjacent office and said hello. There were 2 ladies inside there. One of them glanced at me and went back about her stuff. The other didn’t even turn. Thinking they will come out to tend to me, I returned to the showroom. And browsed for another 5mins. Still nobody came. I went to their adjacent office again and forced a conversation with one of the ladies and was informed their store an went for lunch and they cannot retrieve any products.
I can understand lunch hours. But i do not understand how a business completely ignores their customers when spoken to. Almost to the point that I seem non existent. Will not come here again.
~ Ies Man
Customer feedback via Facebook Review on 11-05-2018