Janette Ang
16:34 20 Sep 23
We wish to compliment the staff for the expertise, attitude and team spirit to complete 2 replacement of toilet bowl within 4 hours on 20/9/23.The quotation given was reasonably higher than many online plumbers.We have decided to appoint Crizto for the plumbing job as it is a BCA registered contractor.This first experience with Crizto is definitely above our expectation. The mutual respect and support between the site and office staff is heartwarming. None of the staff was upset despite there was a need to swop the delivered item.Please keep up the good work!
Khian Lim
08:12 22 May 23
S Kwek
02:16 21 Feb 23
Job done n they were very efficient n cared for my property tooVery good work ethics
Mon Capu
04:32 08 Feb 23
Amos is responsive and the engineer team Michael is professional. Good service !
R G
04:37 27 Jan 23
I have used Crizto’s services for a while and they are always my go-to solution provider. They are very prompt in responding to queries and the on-site team has always been professional and helpful. Very reliable people.
Myfeedback Fb
07:32 24 Jan 23
Well, when it comes to Crizto, I have only one word -- Committed.I have tried several repair services. All the years of calling for emergency repairs or simply just normal maintenances, I have never come across someone who is so committed as Amos. I chanced upon his company one day and I would say his services were unbelievably excellent! Years have passed and his pleasant, helpful and professional attitude remain unchanged.Let me introduce you to Amos, the boss of Crizto. He is one of a kind, ha ha, extremely rare, at least to me. Upon our first meeting he already gave very professional advice without the expectation that his services would be engaged. He is transparent with his knowledge and does not withhold anything from you.I remembered on our first meeting, I had engaged another contractor instead and ended up paying so much more without having my problem resolved. When I chanced upon his team, they were able to detect the piping problem so fast that the flooding nightmare in my house was instantly resolved!I have since engaged him on several occasions and each time his team does not disappoint. His men are well trained and friendly. They are able to quickly locate the fault and give very detailed explanations on their investigations. Thier work is very neat and clean, with guaranteed high quality after care services.Personally, I am unable to find any fault with them as they provide extremely impressive work. It is easy to find someone to repair your pipes, but to provide service that has exceeded all expectations is a challenge that Crizto has proudly outdone.Amos is also able to answer my queries regarding anything about the house even though he specializes in plumbing.Keep up the good work. I will definitely come back to you guys and no one else if my toilet / pipes are ever in need for repairs.
Alice Tan
05:03 13 Jan 23
I contacted about 6 companies and only Critzo managed to solve the issue fast and the solution was spot on which helped me save money. Thank you so much for the professional, knowledgeable and friendly staff. 👍
StanBoy83 Selvanathan
10:00 07 Jan 23
My HDB main riser water stop valve was defective. Amos Phua responded at the next minute and offered solutions. He's extremely understanding and a true professional.
joanne sim
07:42 01 Jan 23
I’ve gotten a few quotes and I must say Crizto is one of the most professional and transparent in their costing for the whole plumbing job process. I’m very impressed that Mr Amos ensures detailed finishing is achieved for all of my 3 toilets n heater installation. I’m definitely recommending this company to all my friends.The explanation they gave for certain costs was clearly explained. Thank you for doing such a wonderful job in my house.
Simon S. Chui
00:37 30 Dec 22
Tip top services! WA them to share about our water-heater / tap problem just over the Xmas holidays, they replied right away informing that they will revert on the first business day after the holidays! Right after the holidays on Tuesday early morning around 8tish they message to say they will come around around 11. All fixed before noon!!Strongly recommend to any one who need related services! Thanks and appreciate your work ethics!
Myat Thu
15:44 14 Dec 22
Great customer and installation service
Jane Chong
14:35 08 Dec 22
Great service and professionism by Crizto team!I have been engaging Crizto team so far for their service in sink tap, basin tap and my leaking pipe problem. I would say their service and Crizto products were of great quality and value for $$. And special thanks to Amos for his super fast response 😀
Fong Chan
04:43 22 Nov 22
Efficient, friendly and professional
Melvin Chan
13:56 28 Oct 22
You need a HDB approved plumber to install/replace your water heater tank, since 2018. It is an offence not to, so I found out on firstly from a post on home DIY fb page and verified it on the PUB website. Every other avenue I asked, Lazada sellers, physical shops, all insists that no need approved plumber, their plumbers are very skilled. Anyway, I preferred a safer option (do the play with your life). My previous water heater was installed without an earth wire! When I compared the new and previous plumbing works, it was world’s apart. Very prompt replies and professional service and follow up. Professional and skilled workers. Pay a bit more for better quality work and peace of mind, it’s worth it.
E NG
13:14 05 Oct 22
Professional, good value and quality plumbing installation. Recommended.
Joyce Yeo
10:53 02 Sep 22
We were very bothered by water coming down from our toilet ceiling and also into our kitchen cabinets which was sharing the wall with the toilet. Amos sent his staff to check and they had their equipment ready to be able to identify the leak on the first visit . The leak was quickly resolved with my neighbour’s agreement and repairs to our ceiling plus other aesthetic works were followed up promptly. At every point, Amos will ask about our satisfaction of the repairs and if any improvement needed. Crizto has set a very high standard for service which is so far quite unmatched in our opinion.
Victor Adam
02:41 22 Aug 22
Very professional and efficientI would recommend this plumber
Muhammad Asri Samad
10:49 21 Aug 22
Sincere and professional service. Despite not buying their products, they still give me advice on the installation of the item when i seek for their help. Special mention to Amos. Keep up the professionalism 🙂
Soo Jee Lim
12:21 16 Aug 22
Syiffa
09:08 12 Aug 22
Quite happy with the service that Crizto has rendered. Eventhough it was like a last minute enquiry and to install only 1 unit of sink tap, Crizto still responded and asked me all the fine details to furnish him so that he is able to recommend me which fitting is better suited.The workers are quite confident in their work and they inform us on what is their next step. They also inform us that the hose washer is already worn out and need to be replaced.
Nigel Tristan
08:19 28 Jul 22
A long time coming for this review..but better late than never,I say..Our water closet kept refilling water and had a constant hissing sound and as can be expected,we were quite anxious to get it fixed right away. Knowing that it was a Sunday and urgent plumbing services/enquiries wouldnt be so easy to be addressed,i just kept my fingers crossed and called many many plumbers,and yes,nobody answered our calls as expected.However,imagine my suprise when my call to Crizto's office was picked up by someone who identified himself as Amos,whom i reckon would be the head honcho himself. He was veey patient and friendly,listened intently to my issues at hand and immediately made arrangements for his colleague Wendy to call me 1st thing the next morning to arrange for an immediate house visit and repair by his technicians.Pricing quoted and actual bill was very fair and I definitely felt that their professional services far exceeded our expectations. Will definitely look for their expertise and brand in future should the need arise.Well Done guys,live long and prosper!🖖
Zonglun Wu
15:49 21 May 22
Customer service was great. I made a mistake by purchasing a sink too big and and they allow for an exchange.
Russell Chan
15:24 19 Mar 22
Really great service from both the sales team and the technicians.Good attention to detail and a job well done, technicians were knowledgeable and took the time to explain and answer my questions.
Kai Kian Koe
08:24 19 Jan 22
Good job and professionally done. Price is not cheap but I guess it comes with a good service 👍🏼
amc0717
19:30 26 Dec 21
robin ang
02:35 24 Aug 21
Kamarudin Ismail
04:24 21 Jun 21
june hashim li
08:10 01 Mar 21
Will sure come again
Lynn Ang
15:54 26 Dec 20
I decided to give Crizto a shot after reading the great reviews and I am very glad I did. If you are looking for an experienced, meticulous and yet creative plumber, then Crizto is the one.They installed exposed water pipes in my bathroom and their workmanship was 👍👍👍. I know the difference coz I had bad plumbing work done before and was none the wiser then. Therefore with Crizto, I was not going to let their good reviews cloud my judgement. From my 1st conversation with their boss Amos, I requested for some customization to the pipes and he was able to add on to my idea to make it even better. I knew I was on the right track! The final look of the installation was a dream. It had all the fittings I wanted and the installation went very smoothly. Not to mention, his men were skillful and well-mannered. Thank you Crizto!! I will call on you again for the next plumbing job!! 👍👍👍
Len Lim
14:30 04 Nov 20
Came here to get a toilet cover replacement. We had confirmation of product availabilty via WhatsApp before the visit. Good to call them first before dropping by. Staff made additional effort to locate the cover as the product I am still using was replaced with newer model. The service is good but the location is not that convenient if travelling by public transport.
Judy Cheng
15:45 20 Oct 20
Recently, I engaged Crizto to replace my concealed shower mixer at a Condo development in the West. 2 technicians came on 2 occasions; the 1st occasion to hack out, remove the old malfunctioned mixer & install a new mixer and the 2nd occasion to put back the wall tiles after ascertaining that the new mixer was working well with no leaks. Their technicians were highly professional; attentive to minor details & careful to minimize the hack area so that only 1pc of wall tile was removed. Although it might be a small job, it was still photographed & properly documented. The workmanship was excellent & the new mixer was installed neatly with all the affected areas & walkway protected during the works; cleared & restored upon completion. I am greatly satisfied with the overall job and will not hesitate to recommend them to any household who is looking for a highly qualified licensed plumber.
Lim Kiat Kheng
13:29 01 Oct 20
Experience and professional. Good quality of good and services
Belinda Charles
03:22 22 Jul 20
My toilet bowl was leaking. It didn’t help that it was one of those that are built-in and tiled up to appear sleekly fitting into the bathroom. Crizto was able still to detect the source of the leak. While I had to replace the whole WC because of its previously built-in set-up, Crizto did it not just efficiently but also very neatly. Amos and his fellow worker were organised and well prepared. By the time they finished, the bathroom was cleared of all debris. A very good job indeed.
Denise
09:07 30 Jun 20
Aside from the clean showroom, I would really like to commend Mr Amos Phua on his service as a NinjaVan returns vendor (not sure if i got that right haha). I had troubles attempting to return my package, and he patiently explained to me the process of returns, which required this and that, he even printed out the necessary documents required for the return. Overall I'm very satisfied with Mr Phua's efficiency and helpfulness in this. Seeing that he is so keen to help me with such a small matter, I have no doubt that Mr Phua is certainly competent in his profession. Thank you again Mr Phua, I wish you all the best in your business.
TAC Group
08:45 13 Jun 20
10 out of 10, no less! Bought some sanitary ware from Crizto. The service was great with excellent product quality. Very impress with the workmanship when the staff were doing up the piping. Good job Crizto!
oojo23
09:50 06 May 20
If you ever need help with plumbing problems, don’t hesitate to call Amos Phua Chin Teck of Crizto Singapore Pte Ltd.He is not just a licensed plumber, he is personable and very professional!He works with efficiency and decisiveness.He knows what to do, like an expert should.Not only is he very knowledgeable in his field, he is willing to share information and give advice to his client, the end user without any obligation.He is very observant and can preempt an issue, giving the end user a good leeway to control a problem before it escalates, as in the case of my leaking underground pipe and other pond matters.I fully recommend Amos of Crizto Singapore Pte Ltd to any home owner with a plumbing problem. Your problem will be promptly tackled with a happy ending.👍
SKYDEN LOK
13:38 21 Feb 20
Meiling Tan
12:06 18 Feb 20
I moved into a recently-built condo in the Central East last year. Unbeknownst to me, the plumbers from the developer's side had done a really shoddy job installing the piping in my hallway bathroom.After 6 months of regular use, I discovered that the exit pipe was leaking wastewater into the laminate cabinet and onto the floor. Not fun.I called Crizto on the recommendation of a friend. After I sent them photos of the problem, they made arrangements for a site visit. They were able to send someone down the very next day (which I'm thankful for -- having one bathroom out of commission was very inconvenient).It turns out that when the developers installed the plumbing under the sink, they'd shoved a smaller pipe into the larger pipe protruding from the wall (meant to let out the wastewater from the sink) and then loosely connected the two using a silicone sealant. The proper method is to use a converter to secure the smaller pipe tightly onto the larger pipe: using silicone to seal the gap is one of the worst methods for waterproofing. It's like putting sticky tape on a punctured tire -- it will only hold for a short while.The pipes had also been installed slanting in the wrong direction, with wastewater flowing back towards the sink trap and not away from it (the exact opposite of what you want).Crizto redid the joints using PVC piping and a rubber sealer. He also corrected the angle of the pipe by slanting it the other way so water would flow out smoothly.Prices were very reasonable. The job took about an hour, and he also helped me check the other bathroom (since I'd begun to question the workmanship of all the plumbing in the house). Thankfully, the other bathroom was OK.Overall, I'd recommend Crizto if you want the job done well - no shortcuts. And hopefully this will help other Central East residents who may have had the same developer 🙂
Lee Lye Wen
03:13 25 Jan 20
Came home to a broken underground water pipe but Crizto did an amazing job in fixing the pipes, without any issues, hassle-free. Service was efficient and Amos also helped me with other minor repairs in the house. I would definitely recommend his services!
Tels Glob
16:23 16 Jan 20
This is a home owner in Sengkang.Amos, the owner of Crizto, has demonstrated great understanding of plumbing solutions available, and he readily shared his experience of resolving similar challenges elsewhere during our initial discussions.As part of the project delivery process, his actions have proven that Crizto is indeed serious about achieving high customer satisfaction.
Marvin Khoo
04:01 11 Oct 19
Amazing workmanship and service!A few months ago my home received an unusually high water bill.. we called the Singapore Plumbing Society to engage someone to help fix the problem. A few hours later, Amos from Crizto shows up.. for those who need an English speaking plumber, Amos is your man!Crizto managed to fix our leak (which was under our driveway) within just a couple of days.. their workmanship is superb.On to the next project..We recently did some light addition and alteration to an apartment.. if you are dreading engaging a separate contractor for flooring, painting, cleaning etc, Crizto is also the company to look for! Amos took care of everything!Special mention must go to their on site project manager Michael and his team.. they are the most patient and dedicated workers I have ever come across in Singapore.. they were happy to fix every small issue, and did so with a smile..Besides the great workmanship, I would recommend Crizto mainly because of their work ethic.. Unlike most contractors, they were never late, and are always responsive to messages and calls.Need plumbing work or more? Call Crizto!!
Yusuff Basha
08:48 23 Aug 19
i contacted the phone number given in there website. And i was surprise to know there price is much higher to direct customer than they sell product in Q0010 or Lazada website. when i ask the reason behind the price different the answer was "Q0010 or lazada pricing will be different, those pricing is specially for Q0010 or lazada customer". and they don't less a penny for Cirzto direct customer. - funny world anyway i request everyone to check the product price online before purchasing direct with them.
Moses Largado
04:46 23 Aug 19
Would give 6 stars if possible.We've been suffering abnormally high water bills for months but we struggled to find the leak (turns out to be a concealed pipe beneath a garden wall.) I first tried calling a few plumbers I found on google, but either their quotes sounded high or when I asked about certain technical aspects they sounded annoyed and brushed off my questions.I called PUB and was referred to the Singapore Plumbing Society, after a quick call with them, I was put in touch with Crizto. The team led by Mr. Amos went above and beyond my expectations. In all they replaced over 6m of concealed water piping and various fixtures.When it comes to home DIY, my friends always ask for my help. I'm the kind that would prefer using S$200 to buy a new power tool and fix something myself rather than calling a contractor. Things like renovating a kitchen, tile work, washroom fittings, lighting, and storage water heaters I can generally handle on my own. But in the last 14 years, whenever I've engaged a contractor, I've been mostly disappointed. Workmanship and 'craft'manship is often below that which you would see in the US, Canada or Europe; where many take pride in their craft, skills and the value they bring to their customers. Many times I've felt frustrated by the lack of attention to detail and the conscientiousness to treat the project as if it were their own home.I can not overstate how impressed I am with Mr. Amos and the team from Crizto. I felt like they treated my home as their own and went above and beyond what was expected and also what was 'quoted.' They took time to properly assess the problem and make sure that all my existing fixtures were not damaged in the process. Mr. Amos is the most hands-on boss I've met so far; throughout the job he was constantly involved in the labour and engaging his team to pay attention to the details.They provided me with an elegant solution that prioritised longevity, even at the cost of additional material (piping elbows, reducers and brackets); not once did he bring up the topic of adjusting the original quotation. I was genuinely surprised. To be honest, when I saw the work that they were doing, I quickly went to pay the remaining balance over paylah, out of fear that they would ask for more money at the end of the job and I wanted a stronger position to bargain from.On top of all this, they even helped me replace the riveted hinges on my water meter compartment door, and used extra cement to help me re-tile some loose tiles on the top of my wall. I offered Mr.Amos a washer from my toolbox to replace the handle of the compartment door, and he had the conscientiousness to check if it was stainless steel to avoid corrosion . Mr.Amos also entertained all my questions, even the ones that seemed to annoy the other contractors (questions about galvanic or electrolytic corrosion when using two different metals in a water piping system...yes I'm one of 'those' guys.)After all was done, I paid only what was originally quoted. Which, I might add, was the lowest of all the quotations I was given by the other companies. I sincerely hope Crizto and Mr.Amos thrive and continue to raise the bar of contractor work in Singapore.I know its a long review, but I hope it helps anyone looking for a solutions provider with a spirit of excellence.
Ken Loke
09:02 31 Jul 19
Just to share a sincere appreciation to the Crizto Team. Excellent Job!!! If you are looking for a water leak surgeon, Crizto are the right people. I had a leak buried in concrete in my house. I can hear water flow but cannot see. My regular plumber seems lost. Don't know what to do.I contacted PUB. PUB said they don't do leak detection anymore, please contact "Singapore Plumbing Society" ...[alamak!]. Lucky Cizto Boss Amos picked up. They came on that same day. Use high tech listening equipment. Located the leak. Knew where the regular risers was. Next day started work. Navigated a new pipe around the garden and into the riser. Removed grass and wooden decking. Operated carefully on the concrete. Clinically cutting open the concrete riser. Enough to seal and re connect. Then replaced and reinstated the grass, wooden deck and seal the concrete. Amazing job in less than 8 hours. Next day did the finishing to bury the by pass pipe. Change my gate valve and called in the PUB guy. I am impressed. Plus next day gave me a line drawing and a report and told me I can claim water leak from PUB. Also some extra work they did like welding the manhole and etc, I am speechless. Thank you Crizto, Thank you Amos and his men. Truely recommended license plumber.
KS Lee
08:18 30 Jan 19
Boss is nice and friendly. His plumbers too. Would have given 5 stars if not for faulty products installed (WC and bidet holder) plus finishing workmanship carelessness. The plumbers came to replace the faulty products with good working ones subsequently over 4 trips, by 3 different persons.
Steven Tan
09:38 02 Nov 18
Louis Ang
09:34 13 Sep 18
Angela Lau
12:06 29 Jul 22
Very happy with Crizto’s professional and fast repairs to our kitchen water leak 👍🏾
Yeow Mey Tan
02:40 27 Mar 21
Amazing service ! Critzo deployed their team within 30 mins of acknowledging my issue via whatsapp . the work was neat and professional . Mr Phua took time to explain the leaking issue and checked the condition of nearby pipes as well . reasonably priced and highly recommended!
Marina Sg
12:43 04 Oct 20
My house had a massive leakage problem recently. l engaged Cristo Pte Ltd to solve this situation. They responded quickly and identified the problem immediately. It was a major job involving hacking and laying the new pipe.Their 2 skillful workers, Mr Chong and Mr Mani did a good job to top it up their Boss Mr Amos came to inspect n assist them .l am happy with their service and would recommend this company to my friends. They take pride in servicing their customers . Thank you Crizto spore
William Fong
09:36 16 Jun 20
Very efficient team of experienced plumbers. Fixed my problem leak at the bathroom within a day. Well done :)👍
Andre Barlian
04:17 27 May 20
Crizto's plumbers came by this morning to inspect on a leakage in my kitchen ceiling. They were very courteous, kind and professional.
Linda Chong
07:48 15 May 20
5 stars. just had emergency job clearing choked kitchen pipe. technicians were very thorough and polite 👍
Hans Tromp Jr
07:00 16 Mar 20
Had an underground leak on the premisses while travelling overseas. So had to communicate with Mr Amos via mostly via phone/mail to settle the matter. I absolutely recommend Crizto for all your plumbing work! They did a fantastic job and kept me updated at every stage with photos and videos of the process. It was a massive job requiring lots of hacking, digging, rerouting etc. It was all done in a very professional manner. Even during and after the job the whole area was cleaned thoroughly. Thank you for job well done! Highly recommended! 👍👍👍
Meiling Tan
11:54 18 Feb 20
I moved into a brand new place last year. Unbeknownst to me, the plumbers from the developer's side had done a really shoddy job installing the piping in my hallway bathroom.After 6 months of regular use, I discovered that the exit pipe was leaking wastewater into the laminate cabinet and onto the floor. Not fun.I called Crizto on the recommendation of a friend. After I sent them photos of the problem, they made arrangements for a site visit. They were able to send someone down the very next day (which I'm thankful for -- having one bathroom out of commission was very inconvenient).It turns out that when the developers installed the plumbing under the sink, they'd shoved a smaller pipe into the larger pipe protruding from the wall (meant to let out the wastewater from the sink), and then loosely connected the two using a silicone sealant. The proper method is to use a converter to secure the smaller pipe tightly into the larger pipe: using silicone to seal the gap is one of the worst methods for waterproofing. It's like putting sticky tape on a punctured tire -- it will only work for a short while.The pipes had also been installed slanted downwards, with wastewater flowing *away* from the exit pipe (the exact opposite of what you want). The wastewater ended up flowing into the cup-shaped trap and staying there.Crizto redid the joints using PVC piping and a rubber sealer. He also corrected the angle of the pipe by slanting it the other way so water would flow out smoothly.Prices were very reasonable. The job took about an hour, and he also helped me check the other bathroom (since I'd begun to question the workmanship of all the plumbing in the house). Thankfully, the other bathroom was OK.Overall, I'd recommend Crizto if you want the job done well - no shortcuts.
Allan Foong
10:16 22 Nov 19
Good knowledge and excellent service 👍🏻. Solved my hot water issues that has been there for years... 👏🏻👏🏻👏🏻
Marvin Khoo
04:01 11 Oct 19
Amazing workmanship and service!A few months ago my home received an unusually high water bill.. we called the Singapore Plumbing Society to engage someone to help fix the problem. A few hours later, Amos from Crizto shows up.. for those who need an English speaking plumber, Amos is your man!Crizto managed to fix our leak (which was under our driveway) within just a couple of days.. their workmanship is superb.On to the next project..We recently did some light addition and alteration to an apartment.. if you are dreading engaging a separate contractor for flooring, painting, cleaning etc, Crizto is also the company to look for! Amos took care of everything!Special mention must go to their on site project manager Michael and his team.. they are the most patient and dedicated workers I have ever come across in Singapore.. they were happy to fix every small issue, and did so with a smile..Besides the great workmanship, I would recommend Crizto mainly because of their work ethic.. Unlike most contractors, they were never late, and are always responsive to messages and calls.Need plumbing work or more? Call Crizto!!
Jim Koh
07:45 30 Aug 19
Quick & efficient service. Excellent response and problem solving. Fair service charge. Highly recommended!
Lee Cheng Huat
08:52 19 Mar 19
Staff attitude and workmanship is very good. Thanks
Aaron Ng
11:56 16 Mar 19
Reasonable pricing. Good & Fast Installation services provide. Thumbs up...
Max Ng
15:40 12 Feb 19
Quality products with reasonable pricing. Happy with the after sales service also. Would recommend.
Mohamed Kamrul Amin
10:27 29 Jan 19
Greatest appreciation to Jes and Amos. perfect customer service. Both of them went the extra mile to assist and solve my problems when I was installing the seat cover on my own. Amos was literally guiding me thru the entire process by calling me from his mobile phone and exchange of pictures for pictorial guidance was greatly appreciated. Crizto, you have a great team and their selflessness is commendable!
James Lee
05:35 15 Jun 16
Tanjiajie JJ
04:55 12 Dec 15
William Chng
12:29 12 Mar 14
Anthony Phua
14:41 27 Nov 13